Privacy Statement Sailivy

Sailivy, located at Visiting address:
Sailivy, is responsible for the processing of personal data as shown in this privacy statement.
Contact information:
https://sailivy.com

Visiting address:
Compagnieshaven Enkhuizen
+31629742401
Jaap Blok is the Data Protection Officer of Sailivy. He/she can be reached at jaap@sailivy.com. Personal data we process Sailivy processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data we process:
- First and last name
- Phone number
- Email address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone
- Bank account number
Special and/or sensitive personal data we process.
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardian. However, we cannot verify if a visitor is older than 16.

We therefore recommend that parents be involved in the online activities of their children to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at jaap@sailivy.com, and we will delete this information.
For what purpose and on what basis we process personal data Sailivy processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if necessary to perform our services
- Inform you about changes to our services and products
- To offer you the possibility to create an account
- To deliver goods and services to you
- Sailivy also processes personal data when we are legally required to do so, such as data we need for our tax return.

Automated decision making
Sailivy takes responsibility based on automated processing decisions about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems, without the involvement of a human (for example, a Sailivy employee). Sailivy uses the following computer programs or systems:
#Recras Booking System
#Moneymonk Administration Program
#Mollie Payment Program
#Mailchimp Email Program
#? Mailhost
#Messagebird SMS Service
#? Website Builder
How long we retain personal data
Sailivy does not retain your personal data for longer than necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

We delete accounts that have been inactive for two years and for which a reminder has been sent without a response.
Sharing personal data with third parties
Sailivy does not sell your data to third parties and only discloses it if necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. Sailivy remains responsible for these processing activities.
Cookies, or similar techniques, that we use
Sailivy only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences.

They also allow us to optimize our website. You can opt out ofcookies by setting your internet browser to no longer accept cookies. You can also delete all information stored earlier via the settings of your browser.
Access, correction, or deletion of data
You have the right to view, correct, ordelete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your consent for the data processing or to object to the processings of yourpersonal data by our company, and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization of your choice. If you want to exercise your right to object and/or right to data portability or if you have other questions/comments about thedata processing, please send a specific request to jaap@sailivy.com.

To ensure that the request for access has been made by you, we ask you to provide a copy of your ID with the request. In this copy, make your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. Sailivy will respond to your request as soon as possible, but in any case within four weeks. Sailivy also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met- de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Sailivy takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@sailivy.com.
Hosting termns
If any fraudulent or malicious activity takes place through a specific IP address that possesses the threat to the security of the company and general public the company retain the right to block the IP without due informing. By accepting the terms of this agreement the visitor present their will of compliance and if any of the terms of the contract found neglected or ignored the company has complete right to take necessary measures.
It is utterly the responsibility of the visitor to control all fraudulent and malicious activities to happen through their IP address. In case of a software attack where the customer found to be the victim, it is the responsibility of Sial IVY to make necessary moves.
Although we offer additional IP address facility, however, we can refuse to provide one without justifying the reasons for refusal. The visitor has no right to demand a reason for the refusal of the additional IP address. There is a large variety of factor that is the probable reason of refusal including spamming, violation of contract, non-availability of resources and many more.